Refund Policy

Last updated: March 18, 2026

The EXTREMBEAM brand, operated by SUV 4x4 Custom, applies a 30-day return policy.

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1. Return Period

You have 30 days after receipt to request a return.

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2. Return Conditions

To be eligible for a return, the item must be:

• Unused and unworn
• In its original packaging with tags attached
• Accompanied by proof of purchase

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3. Return Process

To make a return, contact us:

• Email: extrembeam@gmail.com
• Return address: 127 Rue Louis Blériot, 34430 Saint-Jean-de-Védas, France

⚠️ No returns will be accepted without prior request.

If your request is approved:

• We will provide return instructions
• A return label may be provided depending on the situation

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4. Damaged or Incorrect Products

Please check your order as soon as you receive it.

Contact us immediately if you receive:

• A defective item
• A damaged product
• An order error

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5. Non-Returnable Items

The following items cannot be returned:

• Custom or made-to-order products
• Sale/promotional items
• Gift cards
• Hazardous products (liquids, gases, flammable materials)

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6. Exchanges

To request an exchange, please:

• Return the original item
• Place a new order

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7. Right of Withdrawal (European Union)

In accordance with European legislation, you have a 14-day period to exercise your right of withdrawal without justification.

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8. Refunds

Once your return is received and inspected:

• You will be notified of the approval
• The refund will be issued to your original payment method
• Timeframe: up to 10 business days

⚠️ Bank processing times may vary.

If you have not received your refund after 15 business days, contact us at extrembeam@gmail.com.

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9. Return Shipping Costs

Unless the return is due to our error (defective or incorrect product), return shipping costs are the customer's responsibility.

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10. Contact

• Brand: EXTREMBEAM
• Company: SUV 4x4 Custom
• Email: extrembeam@gmail.com
• Address: 127 Rue Louis Blériot, 34430 Saint-Jean-de-Védas, France